Free setup check

Will BookedBack work with your business phone?

Conditional call forwarding is how missed calls reach us. Six questions about your line give you a real answer — supported with conditions, needs a provider check, or not a fit — before you share anything about yourself.

Two minutes, no account, nothing dialled or changed
Your answers stay in your browser unless you send the form below
Already sure? Start setup now

Six questions, no account

Check your line

Answer what you know. Nothing is dialled, bought or changed — this only tells you whether your setup fits and what to ask your provider.

Where is the business?

CanadaUnited StatesSomewhere else

Answer 6 more questions to see your result: country, line type, provider, forwarding, voicemail, texting number.

Optional · ask us to check with you

Want a person to look at your specific line?

Send your details for a personal setup review. We will contact you about your request; nothing changes on your phone and nothing is charged when you submit. You can also register interest in our proposed voice receptionist pilot. The phone-setup answers from the check above are filled in for you.

About you

Name

Business name

Mobile number

We'll call you here for now; texts once our number is carrier-verified. No sales calls.

City

Industry

Missed calls per week(optional)

Your phone setup

These details help us confirm conditional forwarding will work on your line and give you the right setup instructions. All optional.

Carrier(optional)

e.g. Rogers, Telus, Bell, Fido

Phone type(optional)

Voicemail currently active?(optional)

With conditional forwarding, unanswered calls reach BookedBack's greeting instead of your carrier voicemail.

Existing business number(optional)

Leave blank if you don't have one yet.

What happens when you miss a call today?(optional)

Optional · Pilot interest

I’m interested in voice answering for missed calls.

We’re exploring an optional AI receptionist that captures enquiries for your follow-up board. This is an interest list, not an available service. No charge, no activation, and no commitment. Pricing and usage limits will be agreed before any pilot.

By submitting, you agree BookedBack may text you about your setup plan. Message and data rates may apply. Reply STOP at any time to opt out. SMS policy.

What setup looks like once you sign in

A clear path to activation.

Texting starts only after the carriers approve your number — typically one to two weeks after we submit, according to our provider, stated here rather than promised. You’re never asked to change your forwarding before that.

Sign in by e-mailYou do this
A minute
Enter your business detailsYou do this
About five minutes
Verify the phone that gets your alertsWe do this
Under a minute
Attach your BookedBack numberWe do this
Automatic, usually within minutes
Carrier verificationWe do this
Typically one to two weeks after submission
Forward unanswered callsYou do this
A short call to your carrier
Run one test callYou do this
A few minutes
Agree to usage terms after your testYou do this
After a successful line test

Read about verification and activation in the text-back workflow; the paths a call can take are on how it works.

Not ready to change anything on your phone? The follow-up board keeps your quotes and callbacks in one list without any phone setup, and the call intake checklist covers what to ask when you call back.

Compatibility questions, answered.

Does applying start a bill?: No. This check and the application are free. After your successful line test and before pay-as-you-go service starts, you review the terms and monthly spending limit, explicitly agree and add payment details. Automated texting and billing are not live yet.
Can I keep the number customers already know?: Yes. Nothing is ported. Your number stays with your provider and keeps ringing first; only calls nobody answers are forwarded, and you can reverse that any time.
Is the texting number the same as my business number?: No. Texts come from a Canadian toll-free number assigned to your business alone, once the carriers verify it. Your existing line is never used as the sender.
What changes to voicemail?: With forwarding on, unanswered calls reach BookedBack's greeting instead of your provider voicemail. Callers hear a greeting naming your business. Voicemail capture is a per-line switch we turn on only after proving it on a real call; until then the greeting asks them to try again later. If your current voicemail must stay exactly as it is, the checker says so.
Why does the checker say "needs a provider check"?: Because we could not confirm carrier documentation for conditional forwarding (reviewed 2026-09-04), we do not publish dial codes or promise a carrier supports it. The result gives you the exact question to ask; if the answer is yes, run the check again with that answer.
How long until texting works?: Carrier verification of your business details comes first — typically one to two weeks after we submit, according to our provider's own pages; that is their estimate, not our promise. You can finish every other setup step meanwhile; the Setup screen shows the status, and we let you know when the carriers approve.
Does this check do anything to my phone?: No. It dials nothing, buys nothing, submits nothing and changes no forwarding. It is a rule table in your browser; the answers stay on your device unless you choose to send the form below.