Start free. Pay only when the conversation starts.

Does adding an enquiry to the board start a charge?

No. Creating a workspace or adding a manual follow-up does not activate phone service or incur a conversation charge. You make the call and record the result yourself. The offer on this page applies to the separate text-back service after activation and explicit agreement to its terms.

What starts a charge?

A real customer shares a substantive enquiry after giving consent, and that reply is saved to your conversation. A missed call or an outgoing text alone does not count. Consent keywords such as YES, STOP and HELP alone do not count either. A charge is for the conversation, not a booking or a guaranteed job.

What never counts?

No charge for unanswered messages, test calls or duplicate conversations. Ordinary follow-up on the same enquiry is not automatically charged again. Identified spam is excluded; flag spam or a wrong number for review before invoicing. Flagged charges are held while reviewed. Already invoiced items need a billing review; a refund is not automatic.

Does the free allowance renew?

No. Your allowance includes 1 free conversation once per verified business. We check eligibility during business review. After that, only actual billable usage is charged. Quiet months have no subscription or setup fee.

When do I pay?

Monthly for actual usage, with invoices prepared on the eighth of the following month so enquiries started at month-end have time to receive a reply. Pending enquiries are not charges. Applying is free. After your successful line test and before pay-as-you-go service starts, you explicitly accept the usage terms and provide payment details, including when you have free conversations remaining.

What happens at my spending limit?

Your monthly limit starts at $50 and is adjustable up to $200. New enquiries temporarily reserve room in that limit until the customer replies or the 7-day window expires. Reservations are shown separately and are not charged. New automated conversations pause when there is no room; your inbox and existing conversations remain available within their included limits.

What happens when the included window ends?

Each conversation includes 7 days of messaging from its first automated outreach, up to 12 AI replies and 40 outbound SMS segments. The assistant hands over when its reply limit is reached. At the window or messaging limit, continue directly by phone or another channel. There are no surprise message overage fees, and the same enquiry is not automatically billed again.

Can I cancel or leave my line idle?

You can cancel without a cancellation fee; valid usage already incurred remains payable. Reverse call forwarding with your carrier when stopping. Our team reviews lines after 60 days without activity and contacts you before pausing or releasing the dedicated number. No inactivity fee is added, and we cannot guarantee that a released number can be restored.

Can I activate now?

Applications are open, but automated texting and billing are not live yet. Business review, caller-consent setup, carrier approval and a successful line test come first. Then you accept the usage terms and add payment details before pay-as-you-go service starts. Existing paid founding pilots retain their agreed terms and are not automatically migrated.

Read the full terms and caller-consent policy.